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vincentadams193@gmail.com Customer service: Mon–Fri 9am–5pm
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Privacy Policy

This Privacy Policy explains which personal data Marlowe & Vale collects, why we collect it, and what your rights are. We handle your data with care and only use it to run this store.

1. Data controller

The data controller is Denise Stout (sole proprietor), 392 NW Acres Dr, Greenville, NC 27834, United States, phone +1 252 248 0211.

2. What data we collect

  • Order data: name, delivery and billing address, e-mail address, phone number, and the products you ordered.
  • Payment data: payments are processed by our payment provider. We never see or store your full card number or banking credentials.
  • Account data: if you create an account, your login e-mail and order history.
  • Technical data: IP address, browser type and pages visited, used for security and to improve the website.

3. Why we use your data

  • To process and deliver your order and keep you informed about its status.
  • To handle returns, refunds and customer service requests.
  • To meet legal obligations such as tax administration.
  • To protect the website against fraud and abuse.

We do not sell your personal data to third parties. We only share data with parties that are necessary to fulfil your order, such as the shipping carrier and the payment provider.

4. Retention

We keep order data as long as required for tax administration. Account data is kept until you delete your account. Technical logs are kept for a limited period for security purposes.

5. Your rights

You have the right to access, correct or delete the personal data we hold about you, and the right to object to certain processing. To exercise these rights, contact us using the details below. We will respond within 30 days.

6. Cookies

This website uses functional cookies that are necessary for the shopping cart and checkout to work. See our Cookie Policy for details.

Contact

Marlowe & Vale is operated by Denise Stout, selling as a private individual (sole proprietor).
Address: 392 NW Acres Dr, Greenville, NC 27834, United States
E-mail: vincentadams193@gmail.com
Phone: +1 252 248 0211